Thursday, September 14, 2006

today is just a "GREAT" day... another reason for me to add on to y i'm not going to stay on my current job for more than a year...

after lunch, got 2 calls stating tat i gotta go do a pre-FSMA check on 2 machines in FXAP, just above my office... this is like a thorough check on the machines to make sure tat they're in gd condition n suitable to sign new contracts for them... actually it should be simple, but...

the 1st 1 was ok... just abit of alignment problem, but still in gd condition... then i went to the 2nd machine, 1st tingy i realised was the menu screen was not responding, the machine hanged... cus the printer had an error, stating to reboot the printer... so i did... off n on the machine, but the error was still there...

remembering i got a similar case back then, i removed the harddisk of the printer n it worked... so the harddisk is spoilt, n i changed it... but just as i was abt to go off, i was asked to teach them how to operate the machine... which was alrite, cus as a CUSTOMER SERVICE engineer, we gotta do tat... so i taught them how to remove jam if one should occur, how to set up the mail box for scanning documents, then... one of them tried to print using postscript, instead of the traditional method of normal printing... tat causes the machine to hang again... why? cus the postscript driver wasnt installed at all... so i tell them i'm not beri gd in software n wanted to get a software engineer for them, then they questioned how come i cant do it... well, tis i didn't tell them in the face is tat, their pc is connected to the machine through a server, which i have no access to... n i cant download or install anytingy on their pc individually cus it wont do any gd... why i didn't tell them tis? cause i know it would just make them more frustrated n they may tink i'm trying to push the blame of the machine not working properly...

so i gotta call my manager n he came up to have a look... n he confirmed with them tat the postscript driver was not installed for the new machine, n have to get another department to do it... n the machine was working properly, just tat the driver wasnt installed... for tis i call i stood there n fix tis problem for like 3hrs... i was even at a lost of words when trying to explain to them... tats y i hate working in an office environment... i rather be working in a warehouse carrying goods, dont have to face those ppl in offices...

fucking sian man... too bad i still doesn't have enough income yet... if not i would've quit... gotta try save up as much as i can before march next yr... cause i'll be quitting then...

so sian... but finally coming to the end of the week... can go play bball try out my new ball hahaha :P

No comments: