Fantasy vs Reality

super pissed off day... 1stly the sales logged in 2 calls for the customer, but end up there's only 1 machine that tally with the serial no... n even the customer oso tell me she only got problems with 1 machine... cb sales rep...

2ndly, installation on docuwork only... i thght it was don't by software ppl or even the customer themselves can do it with the CDs... but works control say those who trained to use docuworks can do installation... ok loh, lan lan... wat really make me fired up is when i reach the customer place, i was told the machine was on level 20 n need to move to level 19 to install... i followed n pushed the heavy machine down, thinking the docuworks r to be installed on PCs on level 19...

but when i reach there, the entire level was un-occupied not a single work station... ask the customer whether she asked for installation of docuworks she just gave me a shock face... thght i was there to install the machine... end up i said i would help to install, eventhough i not trained on the model... then she call the sales to verify... the sales can even tell me it's the system problem he only log in 1 installation for a machine, n not install docuworks... then he added the docuworks is later on if the customer want then we install for them... fucking cb...

I HATE FUJI XEROX SALES PPL!!! happy happy log in calls for customer n push everything to us...

more worst is after that i got another 3 installations... on 3 new machine which i never trained before... but was told they were similar to the models that i was trained so i can install them... but there were so much additional interfaces to be installed onto the machine loh... n on of the machine keep giving me error when i pulg in the EPSV,end up i do these 3 installation from 2pm plus till 6.30pm... then 2moro morning still gotta go back to finish up the installations...

only worked 1 day i already having headache... so sick of this job...